Wessex Garages Nissan Bristol
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- Based on 48 verified purchases in the last 3 months
Wessex Garages Nissan Bristol Verified Purchases
Total Active Purchases:
1436
(Verified: 1436)
Wessex Garages Nissan Bristol staff were good because provided all great service
Hello Gregg,
We're glad to hear our team at Wessex Garages Nissan Bristol provided a positive experience for you, and we'll continue to strive for excellent service in the future.
Kind regards, Wessex Garages Nissan Bristol.
Poor pre-sales communication regarding the LEAF's release date, repeated delays in keeping sales appointments, repeated requests from the garage for personal information already provided, no formal reception area (just Parts & Servicing), and a congested car park, among other issues. I have no idea who Tracey Haynes-Wass is, but Lazar was the only person who demonstrated genuine customer care.
Hello Derek,
Thank you for taking a moment to share this with us. I'm sorry that our pre-sales communication and sales appointments didn't meet your expectations. It's unacceptable that we kept asking for personal information already provided and that there wasn't a formal reception area. As for Tracey Haynes-Wass, I apologise that she didn't provide the level of customer care you deserved - Lazar is indeed an exception in providing genuine care.
Kind regards, Wessex Garages Nissan Bristol.
The experience at eWessex Garages Nissan Bristol was great because excellent customer service and very friendly and professional staff
Hello Michael,
Thank you for sharing your wonderful experience with us! We're really glad to hear that our team provided you with excellent customer service and a friendly, professional atmosphere.
Kind regards, Wessex Garages Nissan Bristol.
Wessex Garages Nissan Bristol. I would like to thank Abigail very much for the way
She greeted us the first time we walked into the showroom right up to the time we
Drove away with are new car, nothing was to much trouble for her and some of the
other sales team we meet were very friendly also. Thanks Abigail
Hello Robert,
A huge thank you for your kind words about our team, particularly Abigail, who will be delighted to hear how she made a positive impact on your experience with us." We're really glad that you felt valued and appreciated during your visit.
Kind regards, Wessex Garages Nissan Bristol.
The staff at Wessex Garages Nissan Bristol were good because
When I first came in was dealt with by Luke who let me see the cars within budget that we had, unfortunately we then had the wrong car ordered so on his service not ideal.
I then dealt with his manager who I felt was ok quite abrupt on the phone but solved the issue.
When I went to collect the car I was dealing with Ricky whose service and communication with me was outstanding and restored my faith in this garage. He was helpful, chirpy and generally made me feel at ease when I came to collect my car. From when I called to check the dates of delivery he was very detailed and continued to call me to update me on the situation. When I collected the car he showed me around the car and explained what different things were. He also sorted out the free mats I was given from previous errors and fitted them for me.
If Ricky was my sales person everytime I would not go away from Nissan. It was just unfortunate that I had a bad experience to begin with.
Recommend Ricky to anyone who asks about cars personally
Hello Anonymous,
Thank you so much for taking the time to share your feedback about your recent visit to Wessex Garages Nissan Bristol! We're pleased to hear that Ricky provided outstanding service and communication, which made a big difference in your experience. We'll make sure to pass on your kind words to our team, and we appreciate your loyalty to Nissan.
Kind regards, Wessex Garages Nissan Bristol.
Contact
Location
Hours
Closed
Tuesday
8:00am - 6:00pm
Wednesday
8:00am - 6:00pm
Thursday
8:00am - 6:00pm
Friday
8:00am - 6:00pm
Saturday
8:00am - 5:00pm
Sunday
Closed
Monday
8:00am - 8:00pm
